Abe’s Formal Wear accepts Master Card, Visa, American Express, and Discover.
We also accept personal checks and money orders.
Abe’s Formal Wear requires payment in full before the order is placed. Once
your order is received, Abe’s Formal Wear will order your tuxedo from the
factory and will call the customer back with a confirmation number and approximate
delivery date for your records.
If you need to ask a question after your order is placed, please have your confirmation
number available when you call.
How long will it take to receive my shipment?
Most orders are shipped within 5 business day once you place your order. However,
we do ask that you allow 1 - 2 weeks processing period in case we need to have
an item made for you by the manufacturer. If you absolutely need an item to
ship out the same day you place your order, please give us a call 212.921.1193
so we can confirm that the item will ship out immediately.
What methods of shipping do you have available?
We make every effort to keep our shipping charges as low as possible.
We ship throughout the United States of America and Canada. Standard shipping
is UPS ground with insurance and tracker. Most orders for stock items will be
processed and shipped within 2 business days and should take from 3-7 days in
transit. Shipping charges are based on shipping within the continental United
States. Shipping expenses are listed on both the on-line and the mail-in order
forms; the on-line form will automatically add the correct shipping for you.
A complete physical address must be provided; UPS cannot deliver to a P.O. or
an APO.
Customers outside the Continental United States including Hawaii, Alaska and
Canada - please contact us by email prior to ordering for accurate shipping
charges and instructions. Include the complete shipping address, item number(s),
description(s), size(s) and quantity(ies) in your email so we can quote accurately
for you. Changes in items ordered will change shipping charges because of weight
and insurance. Customs transactions and fees are the recipient's responsibility.
Shipping times will vary based on location.
Is “rush delivery” available?
Rush Shipping is Available - within the continental United States is available
for an additional $10.50. Remember that orders usually take 3 - 5 days for processing
prior to shipment. To be on the safe side, contact us via email: RushDelivery@AbesFormalWear.com
or phone 212-921-1193
Check Your Order Promptly Upon Delivery Open your delivery and check it thoroughly
upon arrival. If there are any problems, contact us by email within three (3)
days of receipt. Contact must be made by the person making the purchase, not
a third party.
Return Policy
We have a 30 day return and exchange on unused and unaltered materials. All
tags must be attached on the garment and shirts must be in the original package.
Please let as know and we will issue a Returned Authorization Number (RAN) and
the address where the package need to be send.
We will be glad to exchange any product you purchase with 20% restocking fee,
which includes shipping back to you. You will not be charged for additional
shipping if you have received an incorrect item.
Refunds will be charge a 20% restocking fee unless the product is defective
and we cannot furnish you with a quality product. Used products are not returnable.
All returns must have a return authorization number. Any packages returned without
a RAN will be rejected and are not our responsibility. RAN must be written on
the box.
Note: We must receive returns within 30 days of ordering date.
Sales Tax
No sales tax is charged unless the merchandise is shipped to a New York mailing
address as the sale is considered a New York sale. New York mailing addresses
have an 8.375% luxury tax added to each garment.
Privacy and Security
We do not share your information with anyone. Our secure certificate ensures
you of a safe and secure shopping process. When you get to step of the ordering
process you will see a lock at the bottom of you browser. This means that all
data between you and the server is scrambled and encoded.
Never put your credit card number in an email it is not secure and is not encoded.
We are not responsible for the safety of your card if this happens.
We will not ship to an alternate shipping address unless that address is listed
with your credit card company.
If you have any questions, please contact us via email: Questions@AbesFormalWear.com |